Returns are available only for the Items which are affected and cannot be used,
purchase history on displays the latest eligible date for a return or replacement, however, we recommend keeping track of all manufacturer packaging and your receipt for a minimum of 14 days after purchase.
The Replacement Product will be received on the collection time of the Return.

Cash Refunds will be not entertained after the Purchase Completed or Return Processed.

The following policy applies to returns of products purchased in Website, Portal, Social Media and Whatsapp Business, or from Marketplace Sellers.

Items purchased from Sales, Offers and Promo via social media and onlinebeautybar.lk directly aren’t eligible for return, refund, or exchange.

For items International shipped by Express or Normal Services needs to find more details about Returns on the same Courier company..

In store and Pick up purchases
You’re able to return or replace items purchased in store at same location within 14 days of receipt. To ensure your in-store item may be returned, review the exceptions on our corporate Return Policy page.

Damaged or defective items
If an item you received while delivering needs to be return at the same time,
you can return it by getting a picture of the item while Receiving and send us the details on the same order confirmed platform for a refund or replacement.

Online Beauty Bar Financial Services
Express Bill Payments and fees associated with Online Beauty Bar Financial Services products are non-refundable.

Clients who Marked for COD Package Returns above 3 Times will be blocked and Blacklisted from the Business.
Blacklists access can only be lifted after the approvals finalized by the Management after any decision is made.